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Frequently Asked Questions

General Questions


Q1: What are the differences between the 3 different license types of AutoPrint?

Q2: Upgrade your AutoPrint license from Standard to Professional ?

Q3: Is it necessary to uninstall a previous AutoPrint version before installing the new one?

Q4: When running as Windows service AutoPrint ignores any settings changes.

Q5: How to uninstall AutoPrint?



Q1: What are the differences between the 3 license types of AutoPrint?


The out-of-the-box installation results into a Free licensed version. This version allows thoroughly testing of all AutoPrint features including those of the Standard and the Professional license in your individual or in a company’s computer and network environment. Nevertheless the execution is stopped after 25 file pickups a day. Users who only need a few files being printed a day may stay with the Free license and further use AutoPrint for free.


The feature matrix provides a complete overview comparing the features of the 3 license types.




 




 

   



Q2: Upgrade your AutoPrint license from Standard to Professional?

Special offer for recently registered users of the AutoPrint Standard license


If you have purchased an AutoPrint Standard license not more than 6 months ago and you rather prefer the Professional license, you are eligible to receive

a 21%-discount. You may upgrade through the following simple procedure:


(1) Purchase another Standard license.

(2) Send us a short message by email. Please attach a copy of your receipt if available or any other reference.

(3) We will send you the registration code set for the Professional license, usually within 24 h.


This offer is limited to one license per registered user.

Q3: Is it necessary to uninstall a previous AutoPrint version before installing the new one?


Normally no. The settings are imported into the new version automatically. Only if your current version is older than 6.02, we recommend uninstalling it first.

For backup the settings from installations up to version 7.0.7, you may save the file AutoPrint.apc in the hidden folder C:\ProgramData\AutoPrint.
For versions from 8.0.1 the file to save is AutoPrint.db in the hidden folder C:\ProgramData\AutoPrint8.

Take care: If AutoPrint is yet running as Windows service: please stop and uninstall the service through the AutoPrint application Setup > System tab.

Q4: When running as Windows service AutoPrint ignores any setting changes.


Although this is no more likely for the current release version, you may manually import the new settings by stopping and restarting the service.

Q5: How to uninstall AutoPrint?


Uninstall AutoPrint through the common Windows-Settings-Software removal procedure.


Take care: If AutoPrint is yet running as Windows service: please stop and uninstall the service through the AutoPrint application Setup > System tab.