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Error Messages
Error messages may show up on the main screen during setup or later operation. You may also check the AutoPrint.log and AutoPrintService.log file for former error messages. Not all error messages are critical, some just inform about temporary circumstances which usually disappear with the triggering event after a short time.
The following list provides helpful information on the most frequent error messages Applies to present versions 8+ For previous versions see below.
E1: AutoPrint message: “The Target Printer <printer name> is not defined” Applies only to versions 7 and below.
This message is issued if a printer that was successfully set up before, is no more accessible while AutoPrint in active modus, especially when running as Windows service.
E2: System messages: “Unable to load FreeImage32.dll” or “Unable to load MSVCR100.dll” or “Systemfehler. Code: 126”
or eqivalent content Applies only to versions 7 and below.
These or similar messages may show up on newly installed Windows systems and with AutoPrint versions up to 7.01 published until Nov 2017.
Although AutoPrint comes with its own FreeImage32.dll, it needs the system MSVCR100.dll to properly handle it.
The MSVCR100.dll is part of the Microsoft Visual C++ 2010 Redistributable Package (x86) which is normally installed and registered by many other applications, which usually live on a today’s Windows computer.
You may close the gap by downloading and installing the MS Visual C++ 2010 Redistributable Package (x86) through the related Microsoft support link: http://www.microsoft.com/en-au/download/details.aspx?id=5555
E1: AutoPrint message: “The Target Printer <printer name> is not defined” Applies only to versions 7 and below.
E2: System messages: “Unable to load FreeImage32.dll” or “Unable to load MSVCR100.dll” or “Systemfehler. Code: 126” Applies only to versions 7 and below.