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Error Messages
In the vast majority of installations you will not see any error messages. Nevertheless, faults may occur if unforeseen circumstances in the system environment lead to restrictions on resources, access rights or remote accessibility. You may also check the AutoPrint.log and AutoPrintService.log file for former error messages. Not all error messages are critical, some just inform about temporary faults which usually disappear with the triggering event after a short time.
The following list provides helpful information on the most important error messages Applies to present versions 8+ For previous versions see below.
E1: AutoPrint message: “The Target Printer <printer name> is not defined” Applies only to versions 7 and below.
This message is issued if a printer that was successfully set up before, is no more accessible while AutoPrint in active modus, especially when running as Windows service.
E2: System messages: “Unable to load FreeImage32.dll” or “Unable to load MSVCR100.dll” or “Systemfehler. Code: 126”
or eqivalent content Applies only to versions 7 and below.
These or similar messages may show up on newly installed Windows systems and with AutoPrint versions up to 7.01 published until Nov 2017.
Although AutoPrint comes with its own FreeImage32.dll, it needs the system MSVCR100.dll to properly handle it.
The MSVCR100.dll is part of the Microsoft Visual C++ 2010 Redistributable Package (x86) which is normally installed and registered by many other applications, which usually live on a today’s Windows computer.
You may close the gap by downloading and installing the MS Visual C++ 2010 Redistributable Package (x86) through the related Microsoft support link: http://www.microsoft.com/en-au/download/details.aspx?id=5555
Error No |
Error message |
Known causes |
Recommended action |
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(2) The local AutoPrint database
|
(3) No action yet. Just wait a few seconds. |
[E201] |
Input file is not yet accessible or occupied by another process. |
(1) The input file arrived in the input |
(1) Wait a few seconds, AutoPrint will keep retrying frequently until the file is |
[E400] |
Printer is currently not accessible. Please check your Windows setup. |
(1) The target printer is (currently) |
(1) Normally, no action is required. Just wait another few seconds. Recommendation 2 - Spooler monitoring |
[E750] |
AutoPrintPC |
The application/service was not able to launch the temporary child process AutoPrintPC.exe, which is responsible for the printing output. |
(1) Start the AutoPrint application with admin privileges and compare. (3) Check any virus scanners for blockages when calling AutoPrintPC.exe (4) Check any 3rd-party security endpoint software for blockages when calling |
[E751] |
AutoPrintPC |
The temporary child process AutoPrintPC.exe, which is responsible for the printing output, stopped working unexpectedly and for no apparent reason. It is very likely that the print job failed. |
(1) Start the AutoPrint application with admin privileges and compare. |
[E752] |
AutoPrintPC |
The temporary child process AutoPrintPC.exe, which is responsible for the printing output, |
(1) Update to program release version 8.12.10 or higher. |
E1: AutoPrint message: “The Target Printer <printer name> is not defined” Applies only to versions 7 and below.
E2: System messages: “Unable to load FreeImage32.dll” or “Unable to load MSVCR100.dll” or “Systemfehler. Code: 126” Applies only to versions 7 and below.